@Decq @Jimmycakes ehh helping people every 6 months of so since they forgot their password. Isn't that bad. I have 10 users and have had to tell people their password maybe four times over four years. Not that bad.
Comment on Plex now will SELL your personal data
Decq@lemmy.world 3 days agoSounds more of an user problem than a jellyfin problem? If they can’t remember their login I’ll just not add them to jellyfin.
Auli@twit.social 3 days ago
Decq@lemmy.world 3 days ago
Well yes I know, but that kind of proofs a sign in link is not that important right? :) surely not a deal breaker as they postulated above.
Zeoic@lemmy.world 3 days ago
Exactly, we dont add them to jellyfin, we add them to plex because its easier for them lol.
Decq@lemmy.world 3 days ago
Fair enough, i just have very limited patience for incompetence. if they cant figure out how to remember their user and password. I don’t want to have to deal with them at all.
Jimmycakes@lemmy.world 3 days ago
Cool story bro you’re such a big man telling grandma she’s cut off. Tough guy over here. Absolute unit of a guy.
PerogiBoi@lemmy.ca 3 days ago
The overall vast majority of everyone is completely tech illiterate. We can blame them for their lack of tech skills all we want but that won’t change anything. Jellyfin needs a better UX before it’s feasible to use over Plex when sharing libraries with other users.
Decq@lemmy.world 3 days ago
Let’s not act like a user and password is some revolutionary new technical concept. They can remember it for their email provider if they can access the plex link. So why jot jellyfin? I think the UX of Jellyfin is more than acceptable in this regard. Sure I wouldn’t mind they added this feature but i don’t see it as a must have.
PerogiBoi@lemmy.ca 3 days ago
I can tell you right now that something like a username and password is exceptionally difficult for most users. Many just have one password for every single application and if they need to use a different email or password, they will be stuck.
The vast overwhelming majority of users do not have password managers, do not know they exist, and will give up at the first sign of complexity. You’re too far into the weeds if you don’t conceptualize this.
Zeoic@lemmy.world 3 days ago
Username, password, and URL* Also the majority of users will be on a tv, where typing that in is a huge pain. Plex’s centralized auth makes it trivial to link with a browser or app on their phone so they can login.
Decq@lemmy.world 3 days ago
Jellyfin has a sign in through the app for tv. Which I tell them to use first. And URL is also nothing new. All this stuff are 30+ year old concepts by now. But to each his own!
I’m starting to think it acts as a nice filter. If they can’t grasp an URL + login, it would save me from tech support down the line.
WhyJiffie@sh.itjust.works 3 days ago
URL into bookmark, username and password onto paper. Dont tell me they can’t do handwriting anymore.
TV? how did they log into their google account to begin with?
but also: they can log in first on the phone or anywhere else, then use quick connect for the TV… added bonus: phone is now a remote.
MaggiWuerze@feddit.org 3 days ago
Yeah, but since you basically need a VPN to share Jellyfin safely, you now also need to install and maintain that on their end
Mpeach45@lemmy.world 3 days ago
Conversely, the average FOSS programmer has no idea how to either design for simplicity or document for the novice.
mic_check_one_two@lemmy.dbzer0.com 3 days ago
Yeah, being a novice in the FOSS scene can be extremely frustrating sometimes. It can very easily start feeling like you’re reading documentation for a plumbus, where every single sentence seems to introduce a new term you’re unfamiliar with. And it often assumes you’re already intimately familiar with how these new terms work. So even just reading the documentation for one specific thing often means having fifty different tabs open, as you also have to read documentation about a ton of dependencies or terms.
anarchiddy@lemmy.dbzer0.com 3 days ago
I actually think most of them do, it’s just that the simple designs aren’t universal enough to gain much traction in a FOSS community.