Comment on T-Mobile secretly records iPhone screens and claims it's being helpful.
AlecSadler@sh.itjust.works 3 weeks agoYup. Worked briefly for a company that would “snapshot” the browser view quite often, enough where if an issue arose we could somewhat replay the user’s interactions to try and repro the issue.
douglasg14b@lemmy.world 3 weeks ago
Pretty much any error tracking analytic software worth it’s salt does that these days!
phoenixz@lemmy.ca 3 weeks ago
… And that makes it okay, somehow?
douglasg14b@lemmy.world 3 weeks ago
Did I say that it did?
No?
Then why the rhetorical question for something that I never stated?
AlecSadler@sh.itjust.works 3 weeks ago
Definitely not OK. But it exists and I don’t think people realize it goes beyond tracking clicks to taking actual screenshots that can be stitched together practically as a video. It sucks.