Comment on VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI

BradleyUffner@lemmy.world ⁨1⁩ ⁨week⁩ ago

• dantheclamman@lemmy.world ⁨1⁩ ⁨week⁩ ago

  Good luck calling your bank, social security, healthcare, DMV, IRS, etc with the obscure problems we all have, if they’re a poorly trained chatbot

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  • conditional_soup@lemm.ee ⁨1⁩ ⁨week⁩ ago

    Good luck calling them already. A lot of services make it flat out impossible to talk to a human.

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• sunbytes@lemmy.world ⁨1⁩ ⁨week⁩ ago

  They’re not going away, they’re just going to be more persistent with their cold calling, and more infuriating with their call answering.

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• tehn00bi@lemmy.world ⁨1⁩ ⁨week⁩ ago

  I had an issue with some equipment from ATT, it took about 6 different try’s before I finally found a human capable enough to help resolve my issue, which involved replacing the equipment.

  This future sounds so much worse to fix a complicated issue.

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