In my org email went to shit after they outsourced it and lost the institutional knowledge. Now we suddenly have random things happen, like a second layer of quarantine appearing, and nobody can explain it. Any support request is copy pasted forward and backward to the outsourcing provider. If the outsourcing provider’s response makes no sense it’s forwarded to you internally none the less, and without comment.
My colleagues tell me that back nineties we were running an X.400 email gateway in this very company before it was clear that Internet email would be the one to win the protocol wars. We were at the forefront of email developments then.
And we’re still a god damn tech company. We’re a registry (not registrar), network provider, security services provider, cloud provider, etc. But email is now apparently too hard for us, it’s a sad state of affairs.
pulido@lemmings.world 3 days ago
Cloud hosting is not the answer for everyone.
It was a meme sold to the public by people richer than us so we give up even more control while opening another lifeline to our wallets.