Comment on Commonwealth Bank investigates ‘issue’ that has locked thousands out of account
Strayce@lemmy.sdf.org 2 days ago
Typical 7 news sensationalism, it was a tech issue on the frontend affecting app and web services. No one was ‘locked out’ of their account.
Last line of the article:
Other services including ATMs, online and in-person payments, including tap and pay, were unaffected…
Deceptichum@quokk.au 2 days ago
Mate I literally posted this because I was locked out of the app for 3 hours meaning I could not withdraw money I needed to.
Strayce@lemmy.sdf.org 2 days ago
Yeah I believe you, the app wasn’t working for me, either. I was using my card all afternoon with no problems though. Not locked out of anything.
Deceptichum@quokk.au 2 days ago
I’ve been running cardless for years at this point. Haven’t seen a wallet in yonks.
Still 100% the news was going for views and harping it up. I liked the byline however, ‘We are very sorry for the inconvenience. Thanks for your patience.’ really encaputaled my feelings of annoyance at the time.
Nath@aussie.zone 1 day ago
Does CBA not add a virtual card to the phone’s wallet? I don’t need to actually open my bank’s app to make a purchase swiping my phone. I only need to unlock the phone (and you can configure it to make small purchases with the phone locked if you like).