Comment on ChatGPT spends 'tens of millions of dollars' on people saying 'please' and 'thank you', but Sam Altman says it's worth it

• chaosCruiser@futurology.today ⁨1⁩ ⁨day⁩ ago

  I would argue that being polite also does good to the person writing that line.

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• spankmonkey@lemmy.world ⁨1⁩ ⁨day⁩ ago

  The author and the writer they quoted are fucking morons.

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  • Dran_Arcana@lemmy.world ⁨1⁩ ⁨day⁩ ago

    Anecdotally, I use it a lot and I feel like my responses are better when I’m polite. I have a couple of theories as to why.

    1. More tokens in the context window of your question, and a clear separator between ideas in a conversation make it easier for the inference tokenizer to recognize disparate ideas.

    2. Higher quality datasets contain american boomer/millennial notions of “politeness” and when responses are structured in kind, they’re more likely to contain tokens from those higher quality datasets.

    I haven’t mathematically proven any of this within the llama.cpp tokenizer, but I strongly suspect that I could at least prove a correlation between polite token input and dataset representation output tokens

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    • spankmonkey@lemmy.world ⁨1⁩ ⁨day⁩ ago

      It FEEEEEEEEEEEELS better is what the authors said too. Both articles were completely worthless dreck about how they felt about the responses.

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      • Dran_Arcana@lemmy.world ⁨1⁩ ⁨day⁩ ago

        Yes they were, so I’m offering you an actual theory as to why this may actually be true, yet difficult to “prove”.

        Smoking was bad for your health long before anyone sat down and took the time to prove it. Autoregressive LLM tokenizer are a very new field of computer science and it’s going to take a while for the community to collectively understand everything we’re currently doing by trial and error.

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      • CileTheSane@lemmy.ca ⁨12⁩ ⁨hours⁩ ago

        And you FEEEEEEEEL like it doesn’t matter. What’s the difference?

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    • tdawg@lemmy.world ⁨1⁩ ⁨day⁩ ago

      Honestly they were better until recently. GPT (at least) has gotten really good at de-escalation and providing (mostly) factual responses when you get irate

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  • halcyoncmdr@lemmy.world ⁨1⁩ ⁨day⁩ ago

    Please may be useless. Thank you isn’t useless. That tells you that the prior response gave them the answer they were looking for. No response at all could mean that, or that they gave up, or any number of other things.

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    • FLX@lemmy.world ⁨1⁩ ⁨day⁩ ago

      What if it’s a sarcastic thanks ?

      Also, the public models are fixed right ? Not perpetually training AFAIK ? So it should really change nothing unless it’s linked to those “thumb up/down” buttons

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    • spankmonkey@lemmy.world ⁨1⁩ ⁨day⁩ ago

      Both authors state that the phrasing from the AI is what is improved, not the accuracy.

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  • CompostMaterial@lemmy.world ⁨1⁩ ⁨day⁩ ago

    And your qualifications in computer science are…?

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    • killeronthecorner@lemmy.world ⁨1⁩ ⁨day⁩ ago

      Hi, I have a degree in computer science and work with AI every day.

      Feelings aren’t a good way to measure things scientifically, they are right about that.

      But saying that words can just be filtered is easier said than done. You’re back at needing to do a lot of processing to identify and purge these words. This is still going to cost a lot of money and potentially lead to less meaningful inputs. Now you also have to maintain the software that does the word identification, keep it well tested, maintain monitoring and analytics for it, and so on.

      So, in short, everyone here is wrong and I’m considering packing it all in and buying a small potato farm with no internet connection.

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      • spankmonkey@lemmy.world ⁨1⁩ ⁨day⁩ ago

        The big thing here is that ‘polite’ words are being singled out as extraneous when there are tons of extraneous words being used. The focus is on words that make it seem like AI has feelings or intent.

        There is no reason to filter any words, because the entire point of LLMs is to take inefficient human communication and do stuff with it. ‘Please’ isn’t any more of a waste that ‘the’ or including a period at the end of a sentence.

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    • spankmonkey@lemmy.world ⁨1⁩ ⁨day⁩ ago

      I’m smart enough to know that an article peppered with this is and zero facts is dogshit.

      Presumably

      might

      could

      Doesn’t matter how educated someone is when they write a bunch of words about possibilities with no actual evidence. They are morons because they are spouting a bunch of useless speculation about a shitty and unreliable technology and naval gazing about whether ‘being polite’ to a bullshit generator is beneficial. I feel dumber for having read both the article and the linked article.

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      • Dil@is.hardlywork.ing ⁨1⁩ ⁨day⁩ ago

        Your never supposed to show certainty unless its like 99.95% I thought

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  • Viri4thus@feddit.org ⁨1⁩ ⁨day⁩ ago

    You’re being downvoted, this is a perfect example of:

    *they hated Jesus because he spoke the truth 😂🤣

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