Comment on The case against conversational interfaces « julian.digital
drspod@lemmy.ml 4 days agoComputer upvote this post. I mean comment. No, I meant the comment. Computer remove the upvote from the post. Computer upvote the comment.
Computer compose reply.
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Imgonnatrythis@sh.itjust.works 4 days ago
In my own real world usage I estimate a comprehension rate of about 92% with voice agents. I’m no linguist, but I’d guess that you’d need to achieve at least 98% comprehension to not feel like a conversation is frustrating. I’m also trying instantly irritated if my computer is delayed and nothing happens when I click on something, or if I go to use someone else’s computer and they have double-clicking enabled for some reason (why?!) so my tolerance is probably on the low end.
Anyway, I thought this was an insightful read and the key to me is that the bar is pretty high now for Man-machine interfaces, so any implementation of newer tech needs to be both thoughtful and bug-free as possible in this realm.
taladar@sh.itjust.works 4 days ago
For me it feels more like 9.2% most of the time.
Imgonnatrythis@sh.itjust.works 4 days ago
Does feel like that, I agree, but if you spoke to someone who randomly completely misunderstood 8 out of every 100 words you said and had next to zero dead reckoning ability to figure out what that missing word was, I think you’d feel pretty frustrated.
taladar@sh.itjust.works 4 days ago
I thought about it some more since I wrote my comment and I am genuinely unsure any voice recognition system I have ever used managed to transcribe a full sentence to text successfully without making at least one mistake.
On the other hand with a keyboard I am reasonably sure I get problems such as network filesystems being unable to reach the server or broken hard drives more often than having to worry about mistyping a command I commonly use. Granted, part of that is thanks to tab completion but that is part of the issue with voice input, no easy way to correct what it got wrong.