Why even have a phone number if it is useless?
Really? Are reservations the only use for a phone?
A publicly shared phone number for the restaurant? Pretty much. It has limited uses for checking hours and holidays and such, but the primary use is going to be checking availability to eat at the restaurant. If that’s not something you can get over the phone, 99% of the reason to have a public facing phone number is negated.
Nindelofocho@lemmy.world 3 weeks ago
The restaurant seems to think so if it just plays an automated message to book a reservation online
c10l@lemmy.world 3 weeks ago
Yeah possibly. The article doesn’t specify it but I’ve seen systems that would give you the automated message but still put you through if you stayed on the line.