colforge

@colforge@lemm.ee

• ⁨Comment⁩ on ⁨HP ditches 15-minute wait time policy due to 'feedback'⁩ ⁨⁨22⁩ ⁨hours⁩ ago⁩:

  Where did I say I was only an agent the whole time? I’ve been in a dozen roles at varying levels. Once again, sometimes generating revenue isn’t the point. Sometimes delivering a service or even just retaining customers is.

• ⁨Comment⁩ on ⁨HP ditches 15-minute wait time policy due to 'feedback'⁩ ⁨⁨1⁩ ⁨day⁩ ago⁩:

  I’ve spent the last 15 years in call centers and only spent 1 year on a line of business that involved upselling. There’s plenty of lines that don’t. Yes it is common but it’s just as common to not.

• ⁨Comment⁩ on ⁨Does "ackshually" not mean "I know I'm being picky/pedantic/needy/wooooshed here, but technically it's..."?⁩ ⁨⁨2⁩ ⁨weeks⁩ ago⁩:

  Yeah I can’t imagine how anyone would say this in an entirely straightforward, non-sardonic manner. Pronouncing it that way is dripping with self awareness.

• ⁨Comment⁩ on ⁨New rules for bots on lemm.ee & Lemmy programming stream⁩ ⁨⁨1⁩ ⁨year⁩ ago⁩:

  I for one fully support this course of action. I’ve been blocking these bots left and right to keep my Local feed from being completely cluttered with posts that aren’t generating engagement, but I’d be more than happy to not need to.