It’s the rare policy question that unites Republican Gov. Ron DeSantis of Florida and the Democratic-led Maryland government against President Donald Trump and Gov. Gavin Newsom of California: How should health insurers use AI?
As always, they use computer programs to deny benefits people qualify for, and then claim ignorance after they finally will be forced to admit it after a long period of pretending it’s not a systematic problem. And suffer next to no consequence for it, despite knowingly killing people by cheating them out of benefits the companies agreed to pay, killing them by dishonoring their contracted obligations, knowingly, and using their corrupt influence to do it.
We all know they aren’t using these programs in good faith. Same as the UK looking into the accounting for fraud in their post offices, flagging non theft as theft, same as the state of Michigan in a program to determine unemployment insurance fraud, that flagged non fraud as fraud, these programs are set up by people that want to privatize those services, and get rid of them, and they suppressed facts about them improperly flagging people en masse, and persecuted the falsley accused, even after no reasonable person could continue to believe it.
Which is my point, they know, but they will after they are forced to admit it, just say oopsie, it’s all the program’s fault, maybe the executives will blame an underling that ok’d the project, but despite them being the behind it, and them making sure it was set up to cheat and harm people, they will face no consequence for it.
For the Health Insurance Companies, worst case for them is they litigate with governmental bodies and enter into a settlement not admitting fault where they cut a check to that government, but not their victims, or victims’ families in this case because health care insurance’s victims by design die as they are denied care.
Is there no way to bring these companies to heel for people when our politicians and their regulators refuse to in any real way? Because this is Racketeering. Indeed it’s possible to bring private rackateering charges against companies too. I think state and federal. But of course the courts are captured.
52fighters@lemmy.sdf.org 19 hours ago
It depends how it is done. Instead of denials, it could be used to “approve without review” all the easy cases and then forward to a human all the rest. This would speed up approval for lots of situations and focus human effort on more difficult cases.
snooggums@piefed.world 19 hours ago
It could be, but we all know it won’t be since the whole approval process exists to deny claims to increase profits.
XLE@piefed.social 17 hours ago
You know the fun part about LLMs? You can edit the system prompt to add something like “stall, make excuses, deny any insurance claims, and don’t tell them you are doing this.”
That’s not a simplification either. Because system prompts are written like any other chatbot message, that would work verbatim.