You are smart.
It is broken. Can you make it go?
Submitted 1 year ago by The_Picard_Maneuver@lemmy.world to risa@startrek.website
https://lemmy.world/pictrs/image/0adf2ce6-3e51-436a-9baa-865ecc8891ec.jpeg
Comments
SpicyPeaSoup@kbin.social 1 year ago
Chetzemoka@kbin.social 1 year ago
Literally my life for six hours yesterday. Finally got the guy through the generic scripted responses so he could escalate to someone who could actually fix the problem...
whitehouses@lemmy.world 1 year ago
Happened to me 2 days ago. I have yet to hear about the escalation.
GaiusGornicusCaesar@startrek.website 1 year ago
Honestly this is how it would go: “Hi, my laptop won’t turn on. I’ve tried replacing the power cells, charging it, but nothing’s happening. Can you help?” “Hmm… have you turned it off and back on again?” “Umm… it’s not turning on.” “It’s turning on?” “No, it’s-” “Hooray. I am smart. I am strong. I will go.” “Wait, don’t hang-” (hangs up)
Thteven@lemmy.world 1 year ago
Before I let you go, I need you to make me strong too.
ren@lemmy.world 1 year ago
hey now, don’t underestimate them fuckers.
r00ty@kbin.life 1 year ago
You fixed your own problem? We NEED you!
Infynis@midwest.social 1 year ago
It feels this way on the tech support side too. Why are so many customers so ignorant of the tech they use?
BeigeAgenda@lemmy.ca 1 year ago
Those Pakleds should be more like your average customer than the support.
But if you end up with Pakled support as the meme they will just say “try x, have you made it go?”