Speaking to The Logan Bartlett Show on Friday, Salesforce CEO Marc Benioff said the use of AI agents had enabled him to “rebalance” his headcount in the customer support division by trimming 4,000 jobs. “I’ve reduced it from 9,000 head to about 5,000 because I need less heads,” Benioff said. Benioff called the first eight months of 2025, during which an estimated 10,000 jobs have been lost to AI, “eight of the most exciting months of my career.”
Salesforce CEO Says AI Enabled Him To Cut 4,000 Jobs
Submitted 7 months ago by BrikoX@lemmy.zip to technology@lemmy.zip
https://slashdot.org/story/25/09/01/2314206/salesforce-ceo-says-ai-enabled-him-to-cut-4000-jobs
Comments
gravitas_deficiency@sh.itjust.works 7 months ago
fodor@lemmy.zip 7 months ago
Yeah it’s always possible to fire customer service, and that works for a while, but if you’re not in a monopoly then you’re f****** yourself over soon enough.
vane@lemmy.world 7 months ago
What I always wanted to hear is opposite side of story. Unfortunately I am in the universe where media only cover billionaires version.
Cat_Daddy@hexbear.net 7 months ago
Hence the exploit?
Asafum@feddit.nl 7 months ago
I wonder what the evolution of the “we’re Job Creators™©®” bullshit argument will be to protect the unfair system we live in now that they’re boasting about doing literally the opposite…
Morganica@lemmy.world 7 months ago
Divine right of kings, unfortunately. Flimsy logic isn’t needed anymore, you just say you are rich because God loves you and that’s why you deserve to stay rich.
Whostosay@sh.itjust.works 7 months ago
Sounds like 4000 more people hitting the streets to get rid of the ultra wealthy.
Keep it up guys, we’ll totally let you have all of the food and all of the property. You could easily have 99.9%, but you just can’t fucking help sick yourselves and have to have it all. It won’t backfire, and there’s nothing in history that says otherwise. Please take it.
CorrectAlias@piefed.blahaj.zone 7 months ago
Didn't Salesforce have a massive breach recently?
TheKMAP@lemmynsfw.com 7 months ago
No
BrikoX@lemmy.zip 7 months ago
Yes they did.
DmMacniel@feddit.org 7 months ago
He must be so proud of his shit…
SlartyBartFast@sh.itjust.works 7 months ago
What a dickhead