Comment on Microsoft says Delta’s ancient IT explains long outage after CrowdStrike snafu

• homesweethomeMrL@lemmy.world ⁨5⁩ ⁨months⁩ ago

  Ironically it debunks it by saying, yes, Southwest has key scheduling applications running on 3.1 and 95.

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  • FiskFisk33@startrek.website ⁨5⁩ ⁨months⁩ ago

    No it doesn’t, nowhere does it say that.

    SkySolver and Crew Web Access, look “historic like they were designed on Windows 95”. The fact that they are also available as mobile applications should further make it clear that no, these applications are not running on Windows 3.1 or Windows 95.

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    • homesweethomeMrL@lemmy.world ⁨5⁩ ⁨months⁩ ago

      The fact that they are also available as mobile applications should further make it clear that no, these applications are not running on Windows 3.1 or Windows 95.

      That kind of language will get you kicked in the balls by engineers. Sure. It should make it “clear” that they’re not running on *this OS or that OS.

      And what should also be made clear is that statement is an assumption. A probable one, IMO, a reasonable one, but an assumption nonetheless and therefore no one can call it a fact unless they just want to pretend to be right.

      I ojbect to using language like “it looks like a thing so it’s OBVIOUSLY a thing, you morons” being presented as irrefutable evidence of some sort.

      The fact that it’s an assumption should further make it clear that no, this is not a fact, and stating it as a fact is bullshit or deliberate misrepresentation.

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  • kalleboo@lemmy.world ⁨5⁩ ⁨months⁩ ago

    Where does it say that? It says that the source says that they are mobile apps (so obviously NOT Windows) that “look like they were designed for Windows 95”.

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    • homesweethomeMrL@lemmy.world ⁨5⁩ ⁨months⁩ ago

      Southwest uses internally built and maintained systems called SkySolver and Crew Web Access for pilots and flight attendants. They can sign on to those systems to pick flights and then make changes when flights are canceled or delayed or when there is an illness.

      “Southwest has generated systems internally themselves instead of using more standard programs that others have used,” Montgomery said. “Some systems even look historic like they were designed on Windows 95.”

      SkySolver and Crew Web Access are both available as mobile apps, but those systems often break down during even mild weather events, and employees end up making phone calls to Southwest’s crew scheduling help desk to find better routes. During periods of heavy operational trouble, the system gets bogged down with too much demand.

      I don’t know what “look historic” is supposed to mean, but if it looks like it was developed on Windows 95 that’s 99% of the time because it was developed on Windows 95. Mobile apps “are available” wasn’t as definitive as perhaps the author intended - meaning what, exactly? It’s an option?

      If it’s a homegrown app (and good for them if so - every weasel IT manager in the world has been trying to bring them down for it since day one I’ll bet), and it was written originally for Win95 and it’s still in use, the bet would be it’s run inside a VM on whatever they use now. Should whatever they use now go into a boot loop - theoretically - they could run it natively if they had to.

      All speculation of course.

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  • TeoTwawki@lemmy.world ⁨5⁩ ⁨months⁩ ago

    Omg its so hard to reboot into safemode delete one bad file and then reboot again. SO HARD guys. So lets run windows 3.1 and windows 95 and deploy old crusty windows 2008 servers again till this vlows over. /s

    I’m in IT for a living. Even my dimmest bulbs at my company were able to solve this and keep the same pc running, minus crowdstrike’s bad update. I struggle to imagine what it must be like for other companies IT staff to make the choices they did during this.

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    • homesweethomeMrL@lemmy.world ⁨5⁩ ⁨months⁩ ago

      Complexity increases exponentially in large organizations, for a number of reasons.

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      • TeoTwawki@lemmy.world ⁨5⁩ ⁨months⁩ ago

        I know my industry thanks. I’ve over a decade of experiance in sizable complex organizations. You know who else likes to cling rmto outdated hardware and software? Hopefully this scares you because it should: medical organizations.

        What they peoppe did during this fiasco was objectively worse but everyone in this thread just isn’t happy that I didn’t join them in shitting on microsoft. This is where lemmy shows that its users are becoming more like reddit users every day.

        Hopefully none of those systems were exposed to anything internet facing for obvious reasons, but given the shear incompetance observed I wouldn’t be surprised.

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    • FiskFisk33@startrek.website ⁨5⁩ ⁨months⁩ ago

      Yes, yes it is if you run bitlocker with external verification.

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    • lennivelkant@discuss.tchncs.de ⁨5⁩ ⁨months⁩ ago

      …and just how many PCs do you intend to “reboot into safemode delete one bad file and then reboot again”? Manually, or do you have some remote access tool that doesn’t require a running system?

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      • TeoTwawki@lemmy.world ⁨5⁩ ⁨months⁩ ago

        [deleted]

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