Oh sweet summer child.
Comment on An angry admin shares the CrowdStrike outage experience
TheObviousSolution@lemm.ee 1 month ago
It might be CrowdStrike’s fault, but maybe this will motivate companies to adopt better workflows and adopt actual preproduction deployment to test these sort of updates before they go live in the rest of the systems.
Randelung@lemmy.world 1 month ago
cheetah_cheetos@lemmy.world 1 month ago
Might be hard to do. Crowdstrike release several updates per day to the channel files to match changes in adversarial behaviour. In this case, BCP and backup are what need to be done.
EnderMB@lemmy.world 1 month ago
I know people at big tech companies that work on client engineering, where this downtime has huge implications. Naturally, they’ve called a sev1, but instead of dedicating resources to fixing these issues the teams are basically bullied into working insane hours to manually patch while clients scream at them. One dude worked 36 hours straight because his manager outright told him “you can sleep when this is fixed”, as if he’s responsible for CloudStrike…
Disaster@sh.itjust.works 1 month ago
That dude should not have put up with that.
uis@lemm.ee 1 month ago
Sounds so illegal, that it makes labour authoririty happy
EnderMB@lemmy.world 1 month ago
Is it illegal? I’m not American so I have no idea if there are laws in your country against on-call maximum hours.
uis@lemm.ee 1 month ago
MrAlternateTape@lemm.ee 1 month ago
That comment about sleep…that’s about where I tell them to go fuck themselves. I’ll find a new job, I’m not going to put up with bullshit like that.
Entropywins@lemmy.world 1 month ago
100% agree