under the age of 40
I’m pushing 50 and I won’t call if there’s a website…
Comment on Most consumers hate the idea of AI-generated customer service
MutilationWave@lemmy.world 4 months agoIf they’re using AI to answer their phones surely they have a website right? Who under the age of 40 is actually calling a pizza place to order?
Malfeasant@lemmy.world 4 months ago
Fiivemacs@lemmy.ca 4 months ago
Me…it’s literally cheaper to call then use the internet to order. Try comparing the in-house menu, to the bullshit apps, to the website menu to calling and asking for a deal.
Calling is always cheaper especially if you pickup.
I also refuse to use any automated system. 0#0#0#0#0#0# or I keep saying human, representative, human human until the shiity programmed not gives up. Worst case, I actually go to the business in person.
The internet and companies is broken beyond belief.