Comment on RustDesk access issue
psycotica0@lemmy.ca 2 days ago
I don’t know, I haven’t hosted RustDesk myself, but it sounds like maybe you’re not actually using your self-hosted server for your clients? Because that message sounds like it’s entirely about “The Public Server” which is not your server. Right?
Grandwolf319@sh.itjust.works 2 days ago
I suspected that too but I’ve setup the relay server in the settings of both the client device and also the target device.
set it up with wrong address/credentials to see it failing, if it succeeds, it’s not using your relay server
I’ve seen the login screen above, but I don’t self host it myself, so I just logged in
psycotica0@lemmy.ca 2 days ago
Ah, the Relay Server is only half of the service! If I understand correctly from the documentation I skimmed, and my existing knowledge of streaming systems, the relay server is just there to handle relaying the video stream from one device to another one in the worst-case-scenario that they can’t reach each other to form a direct client-to-client connection.
So probably your relay server has never been used.
But that’s just for media, and just for bad network configurations. The actual part that coordinates who can see which devices, etc, and sets up the media connections, is the other server, which it sounds like you’re not running. So your services are currently still using the public server to find each other and initiate contact!
Grandwolf319@sh.itjust.works 2 days ago
What is this other server called? I thought there was only a need for a relay server
psycotica0@lemmy.ca 1 day ago
In the link you posted to the original question, it has a section on self hosting. That link takes you here where they say there are two servers.
Lemmchen@feddit.org 2 days ago
Can’t help youhere unfortunately, as I would have thought that this is the most likely cause as well.
I’m just commenting to say: Please let us know if you found a solution to the problem. I’m very interested to know what might have caused this.