Exactly, the CEO uses the word “expense” to refer to employees at least 4 times according to my count.

“The problem is a couple of years ago — two years ago, to be precise — we actually got that upside down and expenses started growing faster than revenues,” said Porat

They even joke that they need to give a Finance 101 Ted Talk, as if that will help. From their perspective, employees are not people. They’re not even resources to be nurtured. They’re expenses. And the company has a duty to keep expenses low.

What a tone-deaf response.