Comment on Amazon Customer Service has become awful

gregorum@lemm.ee ⁨8⁩ ⁨months⁩ ago

• Ledivin@lemmy.world ⁨8⁩ ⁨months⁩ ago

  Nah, this is a stupid internet shit-take. Amazon support was actually great when they first started, and has just slowly slid downhill ever since. They had to start strong, because nobody really trusted internet shopping yet.

  source

  • jeffw@lemmy.world ⁨8⁩ ⁨months⁩ ago

    I feel like such a Karen but in order to get help from Amazon, you just have to ask for a supervisor. They have the power that the old customer service reps used to have

    source

    • samus12345@lemmy.world ⁨7⁩ ⁨months⁩ ago

      The reason Karens do it is it typically gets them what they want, after all.

      source
• ABCDE@lemmy.world ⁨8⁩ ⁨months⁩ ago

  Well yes, because they used to be great, now they aren’t.

  source

  • gregorum@lemm.ee ⁨8⁩ ⁨months⁩ ago

    They haven’t been great in well over a decade

    source

    • ABCDE@lemmy.world ⁨8⁩ ⁨months⁩ ago

      Depends where you’re from. Present Perfect is fine in this context.

      source
• Clbull@lemmy.world ⁨7⁩ ⁨months⁩ ago

  I’ve had a lot of shitty experiences with their customer service lately. They were at least somewhat decent a few years back.

  source