Comment on Generative AI could soon decimate the call center industry, says CEO
TheOctonaut@mander.xyz 6 months ago> makes a series of confident critical statements
> hasn’t used one in over a decade
Comment on Generative AI could soon decimate the call center industry, says CEO
TheOctonaut@mander.xyz 6 months ago> makes a series of confident critical statements
> hasn’t used one in over a decade
Deceptichum@sh.itjust.works 6 months ago
You’re right, they’re totally un-outsourcing call centres and India is no longer a hotspot of outsourced call centres.
Gee golly I really need to use them to know that nothing has changed! Not at all like I can hear it everywhere from everyone else.
TheOctonaut@mander.xyz 6 months ago
How you react to information that challenges your assumptions is a very good indicator of your ability to contribute to society in general.
liveops.com/…/companies-onshoring-customer-servic…
newsroom.bt.com/bt-completes-100-onshoring-of-cus…
telegraph.co.uk/…/vodafone-bring-thousands-call-c…
cio.com/…/why-outsourced-call-center-roles-are-co…
ispreview.co.uk/…/covid-19-virgin-media-onshoring…
Deceptichum@sh.itjust.works 6 months ago
Wow you found a few companies bringing a few roles back, that clearly highlights the current state of the entire industry!
Hey look I can do that too!
news.com.au/…/4be1d00740e7e4355e214ddb281c44bc
ispreview.co.uk/…/vodafone-shift-some-uk-customer…
stuff.co.nz/…/air-new-zealand-outsourcing-some-ca…
paddleyourownkanoo.com/…/american-airlines-slashe…
Fucking muppet.
TheOctonaut@mander.xyz 6 months ago
Do you understand that providing some examples of the opposite doesn’t show “all”? Your goal is supposed to be proving the examples I gave wrong, not adding new examples, because I’m not the one that said “all”. So what we’ve learned today is that different companies are doing different things and that blanket uninformed statements don’t contribute to anything. Cool. You good?
Oh and if you want to use the ampersand for etc you don’t need the t. Ampersand is “e” and “t” together! I hope I’ve helped whatever goal you had in choosing to write “&tc”.