Comment on From the GOG newsletter: "A note about your GOG Patrons subscription"

uthredii@programming.dev ⁨2⁩ ⁨weeks⁩ ago

• ltxrtquq@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

  Yeah, they’re so great for… not charging their monthly donation subscription twice?

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  • GregorGizeh@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

    … For giving everyone of them the month for free because they messed up their billing.

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    • auster@thebrainbin.org@thebrainbin.org ⁨2⁩ ⁨weeks⁩ ago

      Also if I may add, having followed GOG for some 9 years now, it always seemed to me like their worst side is transparency/communications, only starting to change in recent years but weakly so. Having them share the information openly, even if by newsletter, is to me quite the improvement already.

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    • ltxrtquq@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

      A free month of… access to a discord server?

      What exactly does GOG Patrons give me?

      As a Patron, you’ll get access to our dedicated community Discord server, featuring fun gaming-related activities and exclusive video content, plus special recognition across GOG in the form of unique badges and mentions on GOG Preservation Program game pages. Perks may grow or change over time, but we’ll always communicate them clearly before you sign up.

      I can’t imagine GOG is losing much

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      • GregorGizeh@lemmy.zip ⁨2⁩ ⁨weeks⁩ ago

        Doesn’t change the fact that it’s a decent move. “Sorry guys we didnt bill you when expected so now we just wont bill you at all until the next interval”.

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      • KexPilot@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

        You had to scroll through a lot on your linked site to get to the part that you copied… It is not a service, it is more of a donation. Hence the name “Patron” I assume.

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      • Valmond@lemmy.dbzer0.com ⁨2⁩ ⁨weeks⁩ ago

        You were wrong and now you’re barking at some other thing, a bit pathetic isn’t it? It’s not life threatening to say you misunderstood. It happens to all of us.

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  • Mr_Dr_Oink@lemmy.world ⁨2⁩ ⁨weeks⁩ ago

    Have i misunderstood. They wouldn’t have been charging it twice. They messed up the billing so their options were charge for the missed one or don’t charge. Not charge twice…

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    • ltxrtquq@lemmy.ml ⁨2⁩ ⁨weeks⁩ ago

      Presumably, if they didn’t give everyone affected a “free month” of access to a discord server, they would charge them for the month where there was a mistake and then again for the current month. They’d be charging twice now to make up for the fact that some people weren’t charged earlier.

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      • filcuk@feddit.uk ⁨2⁩ ⁨weeks⁩ ago

        What? The message literally says they will not be charging for the missed month

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