Even the install was not an easy task. I had to go into the BIOS, change a setting, install it, go back into the BIOS, change the setting back, then it worked.

Well, that’s outside Linux.

but I have not had to use the terminal so much in ages just to get things working the way I need them to. The average person using a CLI all the time? I don’t see it happening.

I’ve tried openSUSE recently, it seems you have to use it very little there.

but there is still a higher level of experience needed than the average person who just wants to watch Netflix is capable of or interested in learning.

I’m not sure. I think those people just ignore their problems with Windows due to being used to them or due to their relative or friends solving those for them.