Comment on Elegoo Neptune 3 no longer turns on
FuglyDuck@lemmy.world 6 months agoA few months out of warranty? That ain’t suspicious timing….
It sucks that you’re down for a month. But, you don’t necessarily need to get their board.
Comment on Elegoo Neptune 3 no longer turns on
FuglyDuck@lemmy.world 6 months agoA few months out of warranty? That ain’t suspicious timing….
It sucks that you’re down for a month. But, you don’t necessarily need to get their board.
papalonian@lemmy.world 6 months ago
Yeah, I figured there are other places to get it, but when it comes to circuit boards and whatnot (especially ones from China) I’m always a little hesitant about getting off brand stuff. I figured I’d see what quote they hit me with and take it from there
FuglyDuck@lemmy.world 6 months ago
That’s nice of them. A little surprising though. I haven’t had any interaction with them, so, I would have assumed they were like creality- warranty repair being like pulling teeth.
papalonian@lemmy.world 6 months ago
I’ve seen mostly positive stories about their customer support online, mostly only complaining about response times. I was pretty surprised when they told me no initially. At least they decided to do right