Comment on Air Canada must honor refund policy invented by airline’s chatbot

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Mycatiskai@lemmy.ca ⁨8⁩ ⁨months⁩ ago

I once had a charge for Air Canada on my credit card. I immediately called in to the fraud number and said my number had been stolen. They asked me how I knew. I said I would never in my life fly on Air Canada unless there was no choice. They laughed and canceled the charge.

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