Comment on Samsung purposely knives customer's TV to weasel out of repair
qupada@kbin.social 4 months agoFrom the video description:
I have been a Samsung product user for many years, and I don't plan to stop anytime soon
And all sympathy I had for this person just vanished. If you don't demand better, they will keep doing - and getting away with - shit like this.
Voting with your wallet might be the one voice you have left in this world, what a way to squander it by continuing to buy products from companies whose representatives behave in this manner.
squirmy_wormy@lemmy.world 4 months ago
The company addressed the issue though. I’d agree with you if they were like “oh well, things happen” and that was it.
No one got away with anything.
phx@lemmy.ca 4 months ago
Yeah, the are many other reasons I don’t buy Samsung anymore but a singular PoS employee that did something they made good on wouldn’t be a reason to quit. Now if this was a common behaviour by employees that would be a different thing but I don’t think there’s a rash of TV-slitting assholes working for them.
ipkpjersi@lemmy.ml 4 months ago
Imagine if he didn’t have a recording though, yikes.