Comment on Samsung purposely knives customer's TV to weasel out of repair

• qupada@kbin.social ⁨8⁩ ⁨months⁩ ago

  From the video description:

  I have been a Samsung product user for many years, and I don't plan to stop anytime soon

  And all sympathy I had for this person just vanished. If you don't demand better, they will keep doing - and getting away with - shit like this.

  Voting with your wallet might be the one voice you have left in this world, what a way to squander it by continuing to buy products from companies whose representatives behave in this manner.

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  • squirmy_wormy@lemmy.world ⁨8⁩ ⁨months⁩ ago

    The company addressed the issue though. I’d agree with you if they were like “oh well, things happen” and that was it.

    No one got away with anything.

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    • phx@lemmy.ca ⁨8⁩ ⁨months⁩ ago

      Yeah, the are many other reasons I don’t buy Samsung anymore but a singular PoS employee that did something they made good on wouldn’t be a reason to quit. Now if this was a common behaviour by employees that would be a different thing but I don’t think there’s a rash of TV-slitting assholes working for them.

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    • ipkpjersi@lemmy.ml ⁨8⁩ ⁨months⁩ ago

      Imagine if he didn’t have a recording though, yikes.

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