Comment on Samsung purposely knives customer's TV to weasel out of repair

• nailoC5@lemy.lol ⁨9⁩ ⁨months⁩ ago

  Only the reddit videos were taken down. www.youtube.com/watch?v=lLimCcnee9c

  source

  • qupada@kbin.social ⁨9⁩ ⁨months⁩ ago

    From the video description:

    I have been a Samsung product user for many years, and I don't plan to stop anytime soon

    And all sympathy I had for this person just vanished. If you don't demand better, they will keep doing - and getting away with - shit like this.

    Voting with your wallet might be the one voice you have left in this world, what a way to squander it by continuing to buy products from companies whose representatives behave in this manner.

    source

    • squirmy_wormy@lemmy.world ⁨9⁩ ⁨months⁩ ago

      The company addressed the issue though. I’d agree with you if they were like “oh well, things happen” and that was it.

      No one got away with anything.

      source

      • phx@lemmy.ca ⁨9⁩ ⁨months⁩ ago

        Yeah, the are many other reasons I don’t buy Samsung anymore but a singular PoS employee that did something they made good on wouldn’t be a reason to quit. Now if this was a common behaviour by employees that would be a different thing but I don’t think there’s a rash of TV-slitting assholes working for them.

        source
      • ipkpjersi@lemmy.ml ⁨9⁩ ⁨months⁩ ago

        Imagine if he didn’t have a recording though, yikes.

        source