Oh yeah I don’t mind the concept, I mind this company specifically, it’s pretty clear their whole schpiel is to take some celebrity name and slap it on some shitty food to drive out based sales
I don’t even mind the concept of a ghost kitchen, if you don’t want to manage a front of house, fuck it, do pickup and delivery only like so many pizza places do, that’s fine, but just like everything else it gets labor exploited to benefit the owner class by running a dozen “restaurants” out of the same kitchen
kautau@lemmy.world 5 months ago
SnotFlickerman@lemmy.blahaj.zone 5 months ago
There are no “rate limiters” in these kinds of kitchens, either. You can literally have 100 people all order over the internet within 10 seconds of each other, and now all of them expect their orders to be ready in a timely manner. Not fucking happening, you know?
Internet ordering is fucking ruining restaurants and overworking everyone in them.
xthexder@l.sw0.com 5 months ago
Online ordering needs a wait time system if the kitchen is too busy, just like waiting for a table.
SnotFlickerman@lemmy.blahaj.zone 5 months ago
It really seems like it wouldnt be too hard to give an option for the restaurant to be able to put in the average prep time for each dish, and start building a queue based on those times. So even if they come within seconds of each other, a computer can catch which one came first, and put them in order, and then add a time-frame that takes previous orders into account before it shows the customer a time before their order is ready.