Comment on Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click
Mr_Blott@lemmy.world 9 months agoPretty sure this law applies to the whole EU though
Comment on Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click
Mr_Blott@lemmy.world 9 months agoPretty sure this law applies to the whole EU though
ruplicant@sh.itjust.works 9 months ago
i really don’t think so. i hope it will be so in the future
Sinupret@feddit.de 9 months ago
I was pretty sure that there is something and a lot of searching finally led me to the “Unfair Commercial Practices Directive” from 2005. There also is a guidance to that directive from 2021 that is found here: eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX…
Section 4.2.7 (dark patterns) is what is interesting for this topic. In the paragraph at the end of the section it includes the sentence:
So it appears that the EU intended it that way but because it’s only a directive, implementation differs by country. I also didn’t see anything about being able to cancel in the same way you subscribed(e.g. that they can’t force you to call or send a letter if you subscribed online), but afaik german law has a ruling like this.
Mr_Blott@lemmy.world 9 months ago
bleistift2@feddit.de 9 months ago
I’m not sure how the GDPR would apply to a service subscription. While the service is running, the companies have legitimate interest to keep your data, so you can’t have it removed.