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Comment on The Self-Checkout Nightmare May Finally Be Ending

FlyingSquid@lemmy.world ⁨9⁩ ⁨months⁩ ago

See, that sort of thing is why I hate supermarket self-checkout. Other places it can be fine, but unless I’m doing the old ‘ten items or less’ thing and it’s an off-peak time, there’s a big line at the self-checkout. It’s a toss-up whether self-checkout or going to one of the two checkout lanes they have open with people on them is faster at this point, which basically means I’m subsidizing the company by doing what an employee could do more efficiently and everything would be a lot faster if they just opened up more human lanes.

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WHYAREWEALLCAPS@kbin.social ⁨9⁩ ⁨months⁩ ago
You think they're going to spend more money on the biggest money sink in a business, humans? They'll do away with self checkout and not increase their cashier count, maybe even decrease it, because if they get rid it of it, it's a cost saving move, not a customer satisfaction one.

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- FlyingSquid@lemmy.world ⁨9⁩ ⁨months⁩ ago
  I’m sure you’re right. Anything to save money and increase revenue.
  
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Hegar@kbin.social ⁨9⁩ ⁨months⁩ ago
You're always subsidizing a company by shopping there though right?

I usually find that the self checkout line moves faster, but choosing a line had always been a guessing game.

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- deegeese@sopuli.xyz ⁨9⁩ ⁨months⁩ ago
  I need to buy groceries.
  
  I don’t need to support replacing humans with shitty robots.
  
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  - Semi-Hemi-Demigod@kbin.social ⁨9⁩ ⁨months⁩ ago
    If you want to talk about shitty robots, grocery stores have shitty robots. The thing can only wander around and look for spills and stuff, and then it just beeps and an employee has to come clean it up.
    
    Basically they automated the assistant manager position.
    
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