The big one seems to be non-techies who long ago heard they were good. A long, LONG time ago.
ringwraithfish@startrek.website 10 months ago
Why does anyone still buy HP?
Nollij@sopuli.xyz 10 months ago
KnightontheSun@lemmy.world 10 months ago
They were awesome way back in the before time.
We ran HP Laserjets (era of the 3,4 and 5) at one of my first IT jobs. We had a ton of them and they were bulletproof. Just change the cartridges and clean the rollers every now and then. Boom, printing.
shalafi@lemmy.world 10 months ago
It takes 20-seconds to research their products before purchasing. Those few seconds would reveal that HP is now a shit product. Another 20-seconds would reveal Brother to be highly regarded.
“Capitalism fucked me over and I wish to sue HP’s ass off!”
I have no idea what to tell people.
“Companies make worse and worse products and I keep buying them! Make it stop Mr. Government!”
Moira_Mayhem@lemmy.world 10 months ago
IT professional here, cheap initial purchase means that when I go to my boss with the required ‘3 options’, DESPITE me detailing why HP is super terrible and expensive long-term, they will ALWAYS insist on the HP.
Add onto that brand recognition and it’s basically impossible to convince any site I work on to switch to Brother unless they directly experience just how unreliable and expensive HP actually is. Even then it’s still a 50/50 if they’ll make the rational choice.
gregorum@lemm.ee 10 months ago
They are often bundled with computers in cheap packages 
lnxtx@feddit.nl 10 months ago
They sell the printers below cost.
qwertyqwertyqwerty@lemmy.one 10 months ago
Ignorance