The big one seems to be non-techies who long ago heard they were good. A long, LONG time ago.
ringwraithfish@startrek.website 8 months ago
Why does anyone still buy HP?
Nollij@sopuli.xyz 8 months ago
KnightontheSun@lemmy.world 8 months ago
They were awesome way back in the before time.
We ran HP Laserjets (era of the 3,4 and 5) at one of my first IT jobs. We had a ton of them and they were bulletproof. Just change the cartridges and clean the rollers every now and then. Boom, printing.
shalafi@lemmy.world 8 months ago
It takes 20-seconds to research their products before purchasing. Those few seconds would reveal that HP is now a shit product. Another 20-seconds would reveal Brother to be highly regarded.
“Capitalism fucked me over and I wish to sue HP’s ass off!”
I have no idea what to tell people.
“Companies make worse and worse products and I keep buying them! Make it stop Mr. Government!”
Moira_Mayhem@lemmy.world 8 months ago
IT professional here, cheap initial purchase means that when I go to my boss with the required ‘3 options’, DESPITE me detailing why HP is super terrible and expensive long-term, they will ALWAYS insist on the HP.
Add onto that brand recognition and it’s basically impossible to convince any site I work on to switch to Brother unless they directly experience just how unreliable and expensive HP actually is. Even then it’s still a 50/50 if they’ll make the rational choice.
gregorum@lemm.ee 8 months ago
They are often bundled with computers in cheap packages 
lnxtx@feddit.nl 8 months ago
They sell the printers below cost.
qwertyqwertyqwerty@lemmy.one 8 months ago
Ignorance