Comment on Dark side of Starbucks app: Coffee giant accused of rigging payments to the tune of nearly $900 million over 5 years | Fortune

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KevonLooney@lemm.ee ⁨10⁩ ⁨months⁩ ago

the number one selling point to retailers was that some significant percentage of cards are never redeemed at all.

That’s not a good thing though. Companies can’t recognize the money as “income” until it’s spent (until the gift card money is used). Until it’s income it can’t be paid as dividends to investors. It’s just stuck in a bank account gathering dust.

That makes the company look more sluggish. Its “working capital” has increased but income doesn’t go up. So the stats look bad. No, the interest from the money sitting in the bank isn’t worth it. Starbucks isn’t a bank and its investors expect more.

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