tygerprints@kbin.social 1 year ago
I doubt she can afford it but if so, she could try to bring a suit against Carnival Cruise lines. They hate negative publicity. Or talk to an AP reporter, maybe the could do a story about it. She could also start a GoFundMe to cover the cost of cancellation but I do hope Carnival Cruise gets a lot of flack for being so inflexible and insensitive and money hungry. Another example of how we get screwed because a large corporation with tons of money is unwilling to bend the rules a bit and must follow every word of their "you have to pay us this" script to the letter, no matter who suffers.
WarmSoda@lemm.ee 1 year ago
Why? All she needs to do is send them a copy of the death certificate. That’s how it works, they’re not asking for anything out of the ordinary.
tygerprints@kbin.social 1 year ago
Carnival Cruise lines has a net worth upward of $19 billion. I truly believe that it won't bankrupt them to bend the rules and cancel this fare once and for all without causing this undue hardship during this woman's period of grieving. Yes she can just send a death certificate, but if I were her there's be a big "FUCK YOU" note attached. And they could bill me (without success) for the remainder of my life as far as that goes.
WarmSoda@lemm.ee 1 year ago
No one has to bend any rules. Providing proof of death is an extremely basic process when someone passes away. Net worth, bankruptcy… None of that has any bearing at all on this situation.
Why would you say fuck you to them? They’re going to refund the full amount without any other effort than the DC. Are you twelve years old and have never interacted with anything in life before? Calm down Karen.
tygerprints@kbin.social 1 year ago
Obviously you are employed by Carnival and have to follow your pre coded script. But I'm right and no amount of assholery from you can change that fact.