Here in the Netherlands a ton of businesses use WhatsApp. You see it listed as a primary contact method on stationary, signs, vehicles, advertisements, etc all the time here.
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pascal@lemm.ee 1 year agoWe use Whatsapp a lot in Europe, but business fronts still communicate with phone and email. Meanwhile, in Indonesia, everything is on whatsapp! You book an hotel? whatsapp message. You need a taxi? whatsapp! you want to order in room service? send a whatsapp message, there’s not even a phone in the room. A tour guide will contact you directly on whatsapp, if you don’t have it installed, good luck.
nicetriangle@kbin.social 1 year ago
pascal@lemm.ee 1 year ago
That’s fascinating! Love NL btw, amazing country!
someguy3@lemmy.world 1 year ago
Doesn’t it just use you phone number though? Like I could set it to be my default texting app, just like a ton of different texting apps.
pascal@lemm.ee 1 year ago
Yes, why?
someguy3@lemmy.world 1 year ago
So it’s more that companies text you. You don’t need WhatsApp to send or receive those texts. So why do you need it installed or good luck?