Which is dumb you have to take your support request public before you get sny sort of help
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TWeaK@lemm.ee 11 months agoIt was good for two things: on the ground news, and speaking directly to businesses to resolve customer complaints.
netburnr@lemmy.world 11 months ago
helenslunch@feddit.nl 11 months ago
speaking directly to businesses to resolve customer complaints.
It really pisses me off that companies respond to Twitter posts but will ignore tickets and emails in their own support system.
iHUNTcriminals@lemm.ee 11 months ago
Yeah. I pretty much only used Twitter for live event updates.
Fredselfish@lemmy.world 11 months ago
Which Elon ruined since most businesses are abandoning it. But man at one time if you complain on twitter and tag the company in it your problem would fix pretty fast. Doubt that would work today.