Comment on HP fails to derail claims that it bricks scanners on multifunction printers when ink runs low

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fubo@lemmy.world ⁨1⁩ ⁨year⁩ ago

Or maybe they engineered a “multifunction” device with shitty error handling: if any subsystem has an error, all subsystems fail. A junior engineer filed a bug report about it and submitted a patch. The PM didn’t consider the bug launch-critical enough to merit an engineer’s time to review the patch. The system shipped with the bug intact. The PM was rewarded for launching the product on time, and got promoted into a different position. A year later when the users start fussing, the people on the team say “we never heard of that problem.”

(This is hypothetical. Tech companies do be like that sometimes though.)

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