Comment on HP fails to derail claims that it bricks scanners on multifunction printers when ink runs low
mwguy@infosec.pub 11 months agoA more accurate term would be that they ransom the functionality of the product they sold until you pay the ransom.
fubo@lemmy.world 11 months ago
Or maybe they engineered a “multifunction” device with shitty error handling: if any subsystem has an error, all subsystems fail. A junior engineer filed a bug report about it and submitted a patch. The PM didn’t consider the bug launch-critical enough to merit an engineer’s time to review the patch. The system shipped with the bug intact. The PM was rewarded for launching the product on time, and got promoted into a different position. A year later when the users start fussing, the people on the team say “we never heard of that problem.”
(This is hypothetical. Tech companies do be like that sometimes though.)
mwguy@infosec.pub 11 months ago
Just because they accidentally made ransomware doesn’t make it not ransomware.
fubo@lemmy.world 11 months ago
Exactly, yeah. The incentives within the company generate shitty behavior towards users, even if no individual wrote out a design for that shitty behavior.
SlopppyEngineer@discuss.tchncs.de 11 months ago
And if this was in the first version, everybody would understand. If it’s still in version 5, it’s by design.