The answer is a resounding maybe. If you activated with a Microsoft account or if there's a TPM chip, the chances of it still working increases. There are different kinds of licenses, but if it fails, there's a better than not chance calling MS support and just telling them you had a hardware failure on your laptop and you need to reinstall, they'll get you going. Not a guarantee though. And I'll caveat and say this information is a couple years old (I don't work in tech support anymore).
pjhenry1216@kbin.social 1 year ago
The answer is a resounding maybe. If you activated with a Microsoft account or if there's a TPM chip, the chances of it still working increases. There are different kinds of licenses, but if it fails, there's a better than not chance calling MS support and just telling them you had a hardware failure on your laptop and you need to reinstall, they'll get you going. Not a guarantee though. And I'll caveat and say this information is a couple years old (I don't work in tech support anymore).
Honytawk@lemmy.zip 1 year ago
You can just reactivate by troubleshooting your activation in Windows.
No need to call Microsoft about it.
pjhenry1216@kbin.social 1 year ago
The multiple posts of people not being able to do that should have made it clear that doesn't always work.