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but now a whole bunch of people are going to stay the hell away from OST paid subs

I have a use case similar to OP’s with my father, and was looking at a solution for subtitles. I was looking at their site yesterday. I guarantee you I will stay away from them now.

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CeeBee@lemmy.world ⁨1⁩ ⁨year⁩ ago
I get where you’re coming from, but it could have been a single person having a really bad day. It happens to everyone.

I’m just suggesting you consider that also.

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- KairuByte@lemmy.dbzer0.com ⁨1⁩ ⁨year⁩ ago
  This is exactly why such things need to be addressed and talked about though. Sure, this could be a one off. But if even a single other person has experienced similar, it points to a pattern.
  
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  - CeeBee@lemmy.world ⁨1⁩ ⁨year⁩ ago
    Very true. Good point.
    
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  - schmidtster@lemmy.world ⁨1⁩ ⁨year⁩ ago
    OP also asked for a refund and ignored them wanting full logs to see if the issue was on their end. If it’s on OPs end, why would he be entitled to get money back?
    
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    aksdb@feddit.de ⁨1⁩ ⁨year⁩ ago
    So you didn’t fully read the mails either, did you?
    
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unbuckled@lemm.ee ⁨1⁩ ⁨year⁩ ago
Use Bazarr

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