Comment

but now a whole bunch of people are going to stay the hell away from OST paid subs

I have a use case similar to OP’s with my father, and was looking at a solution for subtitles. I was looking at their site yesterday. I guarantee you I will stay away from them now.

source

Sort:hotnew top

CeeBee@lemmy.world ⁨9⁩ ⁨months⁩ ago
I get where you’re coming from, but it could have been a single person having a really bad day. It happens to everyone.

I’m just suggesting you consider that also.

source
- KairuByte@lemmy.dbzer0.com ⁨9⁩ ⁨months⁩ ago
  This is exactly why such things need to be addressed and talked about though. Sure, this could be a one off. But if even a single other person has experienced similar, it points to a pattern.
  
  source
  - CeeBee@lemmy.world ⁨9⁩ ⁨months⁩ ago
    Very true. Good point.
    
    source
  - schmidtster@lemmy.world ⁨9⁩ ⁨months⁩ ago
    OP also asked for a refund and ignored them wanting full logs to see if the issue was on their end. If it’s on OPs end, why would he be entitled to get money back?
    
    source
    aksdb@feddit.de ⁨9⁩ ⁨months⁩ ago
    So you didn’t fully read the mails either, did you?
    
    source
unbuckled@lemm.ee ⁨9⁩ ⁨months⁩ ago
Use Bazarr

source