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Comment on It Turns Out That When Waymos Are Stumped, They Get Intervention From Workers in the Philippines

Chozo@fedia.io ⁨9⁩ ⁨hours⁩ ago

No. They just end the ride and send somebody from the local depot to drive the car back to the garage.

Source: I was on Waymo's Fleet Response team for a year doing literally this job that is now outsourced overseas. While the tech exists for full remote steering, NHTSA regulations disallow it, and that's one of the few agencies that Google actually has to abide by if they want to drive their cars on public roads.

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Zwuzelmaus@feddit.org ⁨9⁩ ⁨hours⁩ ago
Source: I was on Waymo’s Fleet Response team for a year doing literally this job

Good to hear. Thanks for sharing this.

But still, if I were some higher manager there, then I would probably think a little different than you honest people:

that is now outsourced overseas.

One of the differences is that these operator people come a lot cheaper now.

NHTSA regulations disallow it

Another difference is that they won’t ever tell any American what they actually do at their job, because they are on the other side of the globe, where it makes no difference at all if they can spell this 5 letter abbreviation or not.
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