Comment on YSK Tempur Mattresses fail quickly and the warranty is fake
habitualTartare@lemmy.world 2 weeks agoA slightly smaller headache in the US is to file a complaint with your states attorney general.
Comment on YSK Tempur Mattresses fail quickly and the warranty is fake
habitualTartare@lemmy.world 2 weeks agoA slightly smaller headache in the US is to file a complaint with your states attorney general.
Nollij@sopuli.xyz 2 weeks ago
Adding onto this, every state AG regularly pursues companies for not honoring their warranty. It takes some paperwork (usually original purchase receipt, original warranty terms, and your desired resolution), but it’s usually not too bad. Yours might even list it as a common category for your complaint. Probably takes about 20 minutes.
Companies don’t usually fuck around when the AG is watching. You probably aren’t the only one to complain, and too many complaints can lead to a full-blown lawsuit from one of the most capable organizations in the state. The penalties can include your entire company - including parent, children, and sibling companies, being banned from doing business in the state.