Comment on Ulefone Armor 27T Pro - And why I'm not using after 3 months
Agent641@lemmy.world 2 days agoI’ll be honest I didn’t even get in contact with support because they a big corporation who probably don’t give a shit once they’ve sold a product and I expect to just get L1 helpdesk runaround forever.
Alaknar@sopuli.xyz 2 days ago
Ulefone is a tiny Chinese company that employs between 500 and 1000 employees. It’s far, far, far from being a “corporation”.
They market themselves as approachable and say they have a 24/7 chat available. Sure, it’s probably a bot you’d start talking to, but potentially end up talking to a human.
But, well, you do you. Bought a phone, spent months troubleshooting on your own, and now want to stop using it completely - if you feel good about it, it’s all good.
But I were in your shoes, I’d probably at least see what happens if I contact support.