Comment on Ulefone Armor 27T Pro - And why I'm not using after 3 months

Alaknar@sopuli.xyz ⁨2⁩ ⁨days⁩ ago

• Agent641@lemmy.world ⁨2⁩ ⁨days⁩ ago

  I’ll be honest I didn’t even get in contact with support because they a big corporation who probably don’t give a shit once they’ve sold a product and I expect to just get L1 helpdesk runaround forever.

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  • Alaknar@sopuli.xyz ⁨1⁩ ⁨day⁩ ago

    Ulefone is a tiny Chinese company that employs between 500 and 1000 employees. It’s far, far, far from being a “corporation”.

    They market themselves as approachable and say they have a 24/7 chat available. Sure, it’s probably a bot you’d start talking to, but potentially end up talking to a human.

    But, well, you do you. Bought a phone, spent months troubleshooting on your own, and now want to stop using it completely - if you feel good about it, it’s all good.

    But I were in your shoes, I’d probably at least see what happens if I contact support.

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