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Comment on Media Liberation Day: how can we help newcomers get started and have a good experience on fedi?

otter@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago

I would say the main thing is being nice and letting people explore, and providing spaces/communities for people to come back and ask questions when they have them. When people bring up issues or suggest things that they want to see, we shouldn’t crap on what they prefer their online experience to be (ex. preferred algorithms, content they want to block, etc.)

Resources wise, we created this guide and I like to link these two particular pages for fediverse/lemmy. I feel that they help give a high level overview of how things work:

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Blaze@piefed.zip ⁨3⁩ ⁨weeks⁩ ago
Those guides are quite helpful!

We started !newcomers@piefed.zip a few weeks ago but still have to add more content to it @skavau@piefed.social

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- otter@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago
  Oh on that note, would it be helpful to lock and redirect !newtopiefed@piefed.ca to that community?
  
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  - Blaze@piefed.zip ⁨3⁩ ⁨weeks⁩ ago
    That would probably help. Do you want to become a mod on !newcomers@piefed.zip ? If yes, should I appoint @otter@piefed.ca ? Cross platform moderation can probably be a bit finicky
    
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    otter@lemmy.ca ⁨3⁩ ⁨weeks⁩ ago
    I’m happy participating as a community member, and stepping up as a mod later on if the team could use some extra help. I don’t mind either way :)
    
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- thenexusofprivacy@lemmy.blahaj.zone ⁨3⁩ ⁨weeks⁩ ago
  good to know, I’ll include i link to it!
  
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Sarah@piefed.social ⁨3⁩ ⁨weeks⁩ ago
As a digital comms and usability professional, I’d suggest you do some testing and refinement of these materials. I commend your efforts but these are not something I would ever hand out to a 50yr old volunteer if I want them to sign up to use a fedi community instead of

“When you want to send an email, you don’t need to use the same email provider as the person you’re sending it to.” is not a helpful thing for a newbie (though I understand why you have included it)… This sort of content indicates the gulf between the (user’s) mental model and the (system designer’s) conceptual design is too great.

I have students who can help you with this stuff for free. If you’re interested, DM me.

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- Blaze@piefed.zip ⁨3⁩ ⁨weeks⁩ ago
  Thank you for offering !
  
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thenexusofprivacy@lemmy.blahaj.zone ⁨3⁩ ⁨weeks⁩ ago
Thanks – those are useful guides, I’ll include links to them.

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