Because the “them” in your sentence is a rapidly decreasing number of professionals. lemmy.zip/post/51501102
Comment on A single DNS race condition brought AWS to its knees
artyom@piefed.social 2 days ago
Why did it take them an entire day to fix “a single DNS race condition”?
SteleTrovilo@beehaw.org 2 days ago
artyom@piefed.social 2 days ago
“Professional": Alexa, should I randomly reconfigure the DNS using a Magic 8 Ball?
Alexa: “Wow what a brilliant idea! You’re so smart!”
aeronmelon@lemmy.world 2 days ago
As with most IT troubleshooting,
Time spent applying the fix: 15 minutes.
Time spent identifying the problem then discovering where it is in the system: 15 hours.
pageflight@piefed.social 2 days ago
There’s a full postmortem from AWS. One piece that stands out to me:
That is, the load that resulted from the initial failure was not something the system was designed to handle, so it had cascading effects / required manual cleanup.