Leave a bad review for them breaking the law. Each time they threaten you, continue to append their email to your review.
Comment on Would you ever give up your right to leave a bad review about a company?
radix@lemmy.world 3 days ago
ftc.gov/…/consumer-review-fairness-act-what-busin…
The Consumer Review Fairness Act makes it illegal for companies to include standardized provisions that threaten or penalize people for posting honest reviews. For example, in an online transaction, it would be illegal for a company to include a provision in its terms and conditions that prohibits or punishes negative reviews by customers.
misteloct@lemmy.dbzer0.com 3 days ago
litchralee@sh.itjust.works 3 days ago
Sadly, this act only covers “form contracts” for the sale of services or products, and doesn’t look like it would extend to contracts of employment. That is, a consumer cannot be bound by a clause that prohibits writing reviews. And if a consumer of the company’s products is also an employee, then this act doesn’t prohibit a “no reviews” clause in the employment contract.
Beacon@fedia.io 3 days ago
But that's not the situation in this scenario. OP's brother hired this firm to perform a service, and thus this law should apply
litchralee@sh.itjust.works 3 days ago
Whoops, you’re right. I misread the first sentence as though OP’s brother was hired by the company. In that case, yes, this act would appear to void any clause that would restrict writing a review, whether good or bad.
SendMePhotos@lemmy.world 3 days ago
They should make a law that is upheld about things like this.
bobs_monkey@lemmy.zip 3 days ago
Visits White House
“Felt creepy, too much gold. Zero stars.”
FBI: hi there…