Comment on Harvard dropouts to launch ‘always on’ AI smart glasses that listen and record every conversation

WaistGunnerPug@lemmy.world ⁨5⁩ ⁨weeks⁩ ago

• shalafi@lemmy.world ⁨5⁩ ⁨weeks⁩ ago

  Thought so too, but I just looked. One party consent is OK in most states.

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  • WaistGunnerPug@lemmy.world ⁨5⁩ ⁨weeks⁩ ago

    I stand corrected

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  • echodot@feddit.uk ⁨5⁩ ⁨weeks⁩ ago

    When I did customer service we had to do this as part of then training course, no idea why since we didn’t choose whether or not to record calls, they were all recorded.

    I think the way it works is the customer is told, before the call starts, that the call is recorded, if they continue with the call that’s consent, however now consent already exists for the call to be recorded, they can record your call and they don’t have to tell you, because your consent to the call being recorded is kind of assumed.

    But you have to actually get that consent, you can’t just assume that people will be okay with being recorded, you have to tell them that a call will be recorded. Critically this has to be before the call starts you can’t tell them after the fact.

    So in this case you would have to wear a t-shirt that says “I’m recording everything”, and if people don’t like it they won’t talk to you.

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• kdcd@sh.itjust.works ⁨5⁩ ⁨weeks⁩ ago

  It’s illegal in Massachusetts!

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