Is this the hub in question?
I think you need a perfectly normal Ethernet cable. It would help if you show a photo of both the router and the hub.
Comment on [deleted]
Tagger@lemmy.world 7 months agoThanks, I’m connecting my phillips hue hub to my router. I had a cable that did it previously, but the openreach guys used it to connect the fibre to the router.
NeatNit@discuss.tchncs.de 7 months ago
Tagger@lemmy.world 7 months ago
redlemace@lemmy.world 7 months ago
Forget about your first image/question then … that my friend needs just a regular lan cable. RJ45 at both ends. No telephony involved here
testfactor@lemmy.world 7 months ago
Yeah, those are both definitely normal Ethernet jacks. Neither takes a phone cable. You should just need a normal Ethernet line.
thermal_shock@lemmy.world 7 months ago
RJ45 to be specific. RJ11 is phone
NeatNit@discuss.tchncs.de 7 months ago
The router ports are too short, wtf is that?
Tagger@lemmy.world 7 months ago
OMG, thank you so much, I was being super dense!
Tagger@lemmy.world 7 months ago
that’s the one
NeatNit@discuss.tchncs.de 7 months ago
Then you just need a normal Ethernet cable. I don’t know why you thought the other end needs to be different.
Tagger@lemmy.world 7 months ago
Because I was being thick. Apparently there are stupid questions!
gravitywell@sh.itjust.works 7 months ago
There is no way they connected fiber to router with a freaking phone cord.
Either you misunderstood or they lied but what you need is a standard ethernet cable with the same connection on both ends.
Also if someone is professionally installing hardware they shouldn’t be reusing your existing cables anyway.
You have an XY problem. If what you need is to connect your phillips hue hub then just say that instead.