They charged me for a broken windshield, which I paid and then wouldn’t provide me a receipt for my insurance company. Then to top it off, they turned me into a collections agency because they said I didn’t pay for the windshield. I will never rent from them again.
Comment on Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster
Imgonnatrythis@sh.itjust.works 3 weeks ago
It’s on brand. I pity the fool that doesn’t know hertz is a fucked up rental agency
Impromptu2599@lemmy.world 3 weeks ago
Supervisor194@lemmy.world 3 weeks ago
And I will take this opportunity to mention that Hertz, Dollar and Thrifty are all the same company and they will each of them take every opportunity possible to fuck you.
Damage@feddit.it 3 weeks ago
They’re all rather shitty tbh, with some regional variation
darkdemize@sh.itjust.works 3 weeks ago
Isn’t this the same company that called the police on legitimate customers after they messed up the paperwork?
01189998819991197253@infosec.pub 3 weeks ago
Yes. And yes. And a short search shows quote a few blinders.
BullishUtensil@lemmy.world 3 weeks ago
And the company that charges “gas refueling fees” for a fully charged EV.
thestreet.com/…/hertz-charged-a-loyal-customer-a-…
Passerby6497@lemmy.world 3 weeks ago
Holy shit. The contract that dude signed had a maximum fee of $35 for EV recharge, yet they charged him $277 and claimed the contract allowed that. Thankfully, the worst I’ve had from Hertz is they just told me to fuck off and didn’t give me my reserved vehicle.
socialsecurity@piefed.social 3 weeks ago
And here I thought they just didn't like me... WTF kind of business is this lol