Just spit balling here, but they probably tune the AI for different thresholds between return and rent out so that they can rake in the damage fees for things that “weren’t there” during the first AI scan.
Comment on Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster
ininewcrow@lemmy.ca 1 week ago
I’d ask for the stupid AI scanning system to scan my car before I agree to renting it. Once they sign off on the ‘all clear’ notification from their AI scanner before rental, then I’d consider renting it … but after reading this headline, I’d probably just tell them, I’m spending a few hundred dollars more on renting a car from someone else.
Clasm@ttrpg.network 1 week ago
johntash@eviltoast.org 1 week ago
You should also ask for a copy of the pictures or videos it takes while scanning so you can reference when returning.
jaybone@lemmy.zip 1 week ago
And they will totally provide those to you, no problem.