I argued with my old bank for ages about this and they continued to insist enabling it on my account was a great idea.
The film Sneakers showed the world why voice ID was a massive security hole and an all-around crappy idea back in 1992, and some idiots are still insisting it’s a good idea in 2025 when it’s only become astronomically easier to beat than Robert Redford and friends demonstrated.
In my case, I’ve been doing radio, podcasting, and other voice work for a long time and as a result there are hundreds and hundreds of hours of my voice freely available out there. People can cut and paste me saying “my voice is my passport, verify me” or anything else they like together in Audacity, no AI needed, and fool any telephone-based audio security computer on the planet with it. And explaining this in-person to the branch manager of my former bank elicited nothing more than the blankest expression I’d seen since the pet goldfish I had as a kid.
echodot@feddit.uk 2 days ago
There’s no way that the phone network has enough fidelity to be able to accurately transmit your voice anyway. People who sound similar to you will be able to get in.
Passerby6497@lemmy.world 2 days ago
Exactly. It always seemed like something that would be broken and used as an excuse that it was my fault they didn’t secure their shit